Unlocking Success
Join haus & haus Managing Directors, James Perry and Charlie Bannan, and Sales Director, Thomas Poulson, as they uncover authentic stories and insightful tips from the most successful real estate agents in Dubai. Sit back, get comfy, and enjoy...
Unlocking Success
The power of persistent learning in Real Estate
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Four months without a sale. Countless no’s before the first yes. There were moments when Jamie Hemingway could’ve given up, but in an industry that tests your patience daily, staying driven isn’t just a choice, it’s the difference.
From car mechanic to Associate Director at haus & haus, Jamie shares how time can kill deals, why understanding clients keeps them alive and how in real estate, growth often comes long before the results do.
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Introduction
SPEAKER_00Welcome back to Unlocking Success, the podcast where we sit down with the buyer's top performers to uncover the mindset, habits, and real stories that drive success in real estate. Today's guest is someone whose story embodies what House and House is all about: hard work, resilience, and a belief that anyone can rewrite their story if they're willing to put in the work. From selling cars in Liverpool to becoming one of the buyer's top billers and an associate director at House and House, Jamie Hemingway has built his career from the ground up. His journey isn't about success, it's about seizing opportunity, trusting the process, and growing with a company and its people. Jamie, welcome.
SPEAKER_03Thank you for having me. Appreciate that.
SPEAKER_00Sales.
From car mechanic to successful real estate agent in Dubai
SPEAKER_00Did you fall into it? Were you made for it? I believe it started at Audi.
SPEAKER_03It started before Audi. Started in Calderstone School in Liverpool, where he sold shot, crisps, and because I used to have everyone on the football pitches.
SPEAKER_00And then you sat outside of school. Outside of school. Come out of that first job. Audi mechanic, no, as opposed to sales.
SPEAKER_03Yeah, started as a mechanic, apprenticeship. Didn't want to go to university. Just thought I want to get my hands dirty and just start working and making some money.
SPEAKER_00Yeah.
SPEAKER_03Little did I know, £2.90 an hour back then was apprenticeship wages. So very different to salaries nowadays. And then yeah, fell into car sales, and then that's where the career started, really.
SPEAKER_00Did they notice that? So you as a mechanic, did they notice that no, this this guy should be selling them, not fixing them? Or did you notice?
SPEAKER_03Completely opposite. I met my old manager, Kenny Howard, who's a use car sales manager. Yeah. And I was like, I can't do this mechanics anymore. It's come too too daisy, it's not for me. I'm sweating every single day. And you buddies just sit behind the laptop, call people all day, and you're really happy all the time. So I was like, give me a chance, and then he made me do 12 weeks of work experience for free. So I did my apprenticeship in Saturday, 9 till 12, and then I got changed into a suit, go out onto the shop floor, and just try and drag every client down to get them to buy a car basically, and then got off with a job, and then yeah.
SPEAKER_00Did it go well from the beginning?
SPEAKER_03Straight away, I absolutely loved it.
SPEAKER_00Why?
SPEAKER_03Car sales is very it's very similar to real estate, right? It's just very personable. And I feel like for me, I just love chance people, as you found out the last four years. So for me, it was it was sociable, and it had a bit of a challenge in the sense of I was trying to get someone to get to somewhere that I knew that they wanted to be, but they just needed like a gentle push to get them there, and then get them the best deal as well. So they walked away really happy, and the company walked away really happy as well.
SPEAKER_00And I know you well, so then something happened, but you you lost your driving licence, yeah, and that affected your career at LD.
SPEAKER_03Completely, yeah, yeah. So basically, lost my car license, long story short, and I was given a decision to either leave or get sacked. So I was like, I'll just leave someone that I'm a track record.
SPEAKER_00Why was that?
SPEAKER_03Because you couldn't do the test drives, uh yeah, couldn't do test drives, and we wouldn't have been able to be under their insurance basically if I had no licence. Okay. So we were trying to find a solution because I was a top performer in the UK for RD sales. So they were trying to find a solution, but with no licence, there was no solution to reserve a problem. So I left and then I went down to London because I thought, where can I work with no licence in London to got the tubes right? So went down there and did recruitment, stayed down there until COVID hit, and then when COVID hit, I kind of fell into real estate again from a job that I got rejected from in 2018.
SPEAKER_00And that's it, that's in Dubai. So you went out in Liverpool, recruitment London, and then when Covid came, started looking at Dubai of real estate.
SPEAKER_03I didn't even look for it. I interviewed back in 2018 before I started car sales and got rejected by the company because I had no sales experience. Right. Obviously, succeeded in sales through the two roles in car sales and recruitment, and then he offered me a job, and then that's why I messaged you.
SPEAKER_00So you you contacted me on LinkedIn, yeah, and I think you it was something along the lines of you've been offered a job, you just wanted to pick my brain, see what I thought of it, and have a chat.
SPEAKER_02Yeah, basically.
SPEAKER_00Then we jumped on a call, yeah. And after that call, you were like, I'd I'd work a house in house. Yeah, so then we moved forward with that.
SPEAKER_03What I didn't I didn't know the company at all. I just thought I'll find someone who's English, who's in a senior role, who'll just give me some advice, and you're from the same area as where my name used to live. So I was like, This is my guy, then a message, yeah. And then we had a chat for like I think it was about an hour and a half.
SPEAKER_00Yeah, it was a long time. I was in wait roads. I thought it was a quick call, and then uh we ended up, I was walking around the fruit and bed jar for about an hour.
SPEAKER_03Yeah, yeah, it's never a fast forward. But um, after I threw to you, I was like, This guy's actually golden. Like, if I could you remind me of my old mentor in recruitment, Mike Delia, yeah, where he was just super hands-on and like really helpful because I thought this guy's jumped on a call with me without me even wanting to join his company, and he's just done it like the goodness of his heart. Yeah, and then from there I was like, This guy's actually someone who I'd want to learn off, and then that's how we got into the actual recruitment process for you guys without even realizing that's where the path was taking me down, basically.
Joining haus & haus
SPEAKER_00And then when you joined, what so you and I spoke, sounded good, felt right, so you've done it when you joined, did it live up to the expectation, exceed it, surpassed completely, yeah.
SPEAKER_03Because for me, I didn't understand the earning capability. And part of the process when I was going through the recruitment side, you actually jumped me on a call with one of your brokers who'd started around six months ago, seven months ago, Chris Reeves, yeah, yeah, who's still with us now, and um, he's an associate director as well now. And he said to me, You told me how much he was earning, and I felt like it was on Wolf of Wall Street, where he said, Show me a check and I'll quit my job right now. And then he told me, and I was like, This is crazy. So when I got here, the first person to come and say hello to me was Chris Reeves, and I'm like, he's done that once again off his own back, he didn't have to come and say hello to me, but once again, I kept him on the phone for an hour and a half, and we got on really well as well. I'm like, best powers now. So it was the process for me was I was surprised at how family-oriented the company is in a sense of so inclusive for everyone who comes through, and I feel like the recruitment process is so thorough that they really match our values more than anything, so that everyone's on the same page, and no one kind of stays the wrong way on that. So everyone just wants to help each other out, which was like a massive sell point for me. And like the first weekend, real estate is probably the hardest that you'll do. Sat around 200-300 people, you don't have a clue who they are. You meet them all, they all come in and say hello when you're in your training. Like, it's just really nice and like comforts them basically when you join.
SPEAKER_00And then when you hit the floor, so you start speaking to clients, you start getting stuck into the actual work. What support helped you the most? Because I do feel that when people come to this market, they've some of them have got loads of experience, some of them have got no experience, so that all of the variants of support that's available, not everyone needs everything. So, for you specifically, when you come in, what support helped you get your feet under the table and find some traction?
SPEAKER_03Yeah, I think the thing for me was like I came from a sales background, so I understood like the basics of the job and how to do it. One thing I didn't understand was is that the UK sales is very different to Dubai sales, and that's like all the different nationalities. So when I had a client and I wasn't getting reception from them, I just go and speak to all the agents. So I think you probably remember I said, Who are the top 10 people in the company who hadn't just gone picked up reins? And I wrote a list down and went round and asked everyone is your name, like Jack Smith, for example, is your name Assam Sheikh? And I went round and just asked him and he spent 10-15 minutes with me just giving me advice, and then from there, obviously the sales directors in place at the time, which was obviously yourself, so hands-on. Like you go to lots of companies, and the directors are just hidden behind the glass door with the door locked, and you don't want to speak to anyone. Whereas you were literally sat on our desk and I had just jumped over my head and say, I've got an issue here. Can you give me some help? So I think the support aspect of not just telling you the answer, but like trying to get me to understand the answer for you to then just approve that I was right and give me the clarity on it. Like that's what's made me probably get to where I am today in the sense of I've actually self-learned just with the right guidance rather than just being told the answer and not learning anything.
Jamie’s mindset for mastering Dubai real estate
SPEAKER_00What do you what do you wish you knew? So during the interview process, during the training, during the times you and I spoke, what do you wish you knew before coming? What was like the biggest surprise for you when trying to operate in the market?
SPEAKER_03The biggest surprise for me was that when you're selling in Dubai, you're not really selling, you're just advising. Whereas I thought it was like a fair wall for Wall Street, like I thought it was very bullish in that sense because when I was in recruitment, it was pure business development. So I was ringing, I had 10 seconds on a call to catch someone's attention, and I needed to explain everything really fast and tell them why they needed to sell a house. Whereas Loch and Bach now, my conversations with people, like there's no real sales involved anymore, it's just advising on like well, you just sold this one, I know you've been living there for the last two years with being in touch. What's your situation rather than going the alternative route and being like you need to sell your house now because the market's at an all-time high? So it's more of a consultative approach rather than like a hard sales approach, and I think that's where lots of other companies differ in the sense of how they train people. So I think the training that we have in place like teaches people to service the client, and like one of our values is we obsess over our customers, and I think with our market reports that we do now, I never really used to send them out when I started. I thought it was just pure sales and phone calls. Whereas like the amount of value I add to people without me even realising, just by updating them on the markets, what's going on, kind of gravitate back to you automatically then because you're that point of call where Jamie's probably gonna send that to me on the first of the quarter. I'm waiting for it a day later. I had a client text me the other day and say, Jamie, where's the market report? And I'm like, he hasn't replied to me for every year and a half, but I've always sent it to him. And because he's not got it on time because I was on holiday, he said to me, He's like, Where is it? Send it to me. He's like, Thanks so much, really appreciate it. I've been following it for the last year and a half. So it's like little stuff like that that the company integrates into our system, it's like massive without people realizing it's like a massive impact. So you joined in 2021 just four years now, just over four years, three months, yeah.
SPEAKER_00And you've done a lot in terms of like the different positions and not just the billions, but also your your position and status within the company. You come in as a consultant, went to senior consultant, then went to area manager, yeah, then went to associate director, but still managing uh a section of the Dubai Hills estate team. I don't know for sure, but I think you've probably progressed in that way quicker than anyone in the business. What's that down to? Why why is there a new starter started this month that's not gonna have the same trajectory as you? What's different?
SPEAKER_03I think everyone's got the opportunity. I think people just don't grab a they don't grab the ball by the horns, to be completely honest with you. When I started, I was the first person in the office, and I refused to leave until I was the person who turned the lights off. And I did that for a solid 12 months. Like the first 12 months in my career was it was probably the most painful I've had in every role I've ever had, and I've been really successful in everything else, and I was like, this is really hard and training job because everyone chases this. I'll come in, I'll sell a house for 100 million pounds with them and I'll make millions and millions of pounds commission. Like it just doesn't happen like that. Yeah, I kind of realised from an early day that the work that I put into there is probably not going to pay me back for another year or two years or three years or four years, and with that mindset, I just wanted to be 1% better than everyone else. So, in my mind, if I was the last person to leave, I've worked harder than everyone else in that office that day. If the cause didn't go well that day, I'd sit down with yourself or with one of like the senior brokers and say, This is my conversation, would you change anything? And like little tweaks along the way kind of got me to a stage where I was just trying to improve myself all the time. Whereas I feel like loads of people just get quite stagnant. Whereas I always saw myself going down like the leadership route because I like to help people in general, like the team we've got now, I love nothing more than them coming to me saying that they've got a deal that's going on, but it's got one percent left on the final hurdle that they can't get over. And for me to help them through that, getting over that, like I actually get more satisfaction off that than someone has as myself now.
SPEAKER_00Yeah, there's loads of downs, a few ups, which normally is payday and the deals coming on the board, but obviously that's a that's a few times a month. But through it being in the trenches, there's there's downs every single day, or what could be perceived as downs. What are moments that stick out for you as like real like learning points or or pivot points of I I need to change how I do this? Like there's points of self-reflection along a growth, uh growth journey like yours and as aggressive and quick as yours. What are the moments that stand out as like really big moments where you knew you had to change about how you approached something, how you saw something, or just how you had to pivot in some way?
SPEAKER_03I think one of the biggest ones was obviously when I first started, I was here for four months and didn't sell a house. And I just didn't comprehend in my brain, like how that was happening. Because in car sales, I was doing 25 plus cars a month, so basically one a day. In recruitments, I was doing between seven to twelve, which is like one every other day. And when I came here, I was like, I've been here for four months and not sold anything. I was literally on the Emirates website on the company computer, ready to book my place out. And because Megan Fluke was sat next to me, she was like, just stay. Something's not clicking here, find out what that is, and everything will fall into place. And to be honest, that conversation shifted my mindset completely. And then about five days later, I closed my first deal, which is pure mindset on what I was doing right and what I was doing wrong. That was the first one, and then the second one.
SPEAKER_00What did you change?
SPEAKER_03What a change was being really aggressive silence. Like everyone in here just wants a conversation, it's really conversational, it's a short conversation, but it's a nice conversation. And one thing I realized that I wasn't doing was adding the correct value to the phone calls for people to want to stay on the phone for longer for me to open the conversation further. So for me, like value is one of the biggest things you can add to people in this game, and I think if you do add it, it just keep coming back to you.
Adding real value to every client
SPEAKER_00How can you add value? To some the reason I'm asking is because someone might be listening to this and want the same career growth or want to take the first step. When you say you got it's good to add value to someone, how do you add value to a seller? How do you add value to a buyer or an investor?
SPEAKER_03I'll give you a prime example. I had a rang a seller about three weeks ago, and he didn't want to sell his house, he lived there with the family. Loads of people that go down a route of being like, you have to sell. I said, Congratulations, you're loving it. Like, it's an amazing community. I've worked there for over four years now. I get why you wouldn't want to leave. But he said that he wanted to invest, but he didn't have the capital. So found out that his house was cash-owned, bought it for 5 million dirum. The market value now is 14 to 15 million dirum. So he's got 200% equity to just title around 10 million dirham, so about 2 million pounds. He can refinance and pull around 60% out as long as the bank's class him as visible for it, basically. He's now just pulled out around 8 million dirham, which he's now going to reinvest with us into something that's going to pay off the mortgage payments and give him a passive income as well. So for me, the value for him was that he didn't think he could invest. But me opening that avenue for him allowed him to keep his property, stay there, still live there rent-free, and make money on top, which is what he wanted. And like for me, like the value for him, like he was over the moon because no one's ever told him that he could do that. Yeah, he's been in Dubai for 15 years now.
SPEAKER_00That's that's that's exactly what I was looking for. Yeah, yeah. And what any other moments?
SPEAKER_03Other moment for me was when the first sales manager role opened up for Dubai Host. I was adamant I was gonna get it because I was top performer in the team, helped everybody. Yeah, and I remember we had to chat about it, and I was like, Can't remember it what happened. I can't I was like perfect, and you were like, you aren't ready for it. And I was like, I don't understand how. And then you gave me constructive criticism in a sense of where it could have improved to get to that level, and around nine months later, when the team expanded, I got given that opportunity without even needing to ask for it because it changed my ways a little bit. So for me, you saying no to me then was probably the best rejection that I've ever had because arguably I probably wasn't ready for it then, because I was still trying to develop myself to get myself to a certain level to be able to help everyone, and across that nine months, I actually learned a hell of a lot, which is helping me a lot now with the teams because there's loads of issues that I probably came up with in my own deals where all the boys and girls not a team, we're getting the same issues now, and I remember back to then and be like this is a solution to it, I have the exact same situation, but doing that, I feel like some people try and rush their promotions too fast and it's not the right time. And I think one of the best things about houses that they'll only give you that opportunity if you're 100% right for it, and it's not if it's just right for the business, but if it's right for you as well. Because arguably, if I would have taken that nine months before and got the job, I might have not been in that position now, or I would have been unhappy, or like you make sure people were stable enough to be able to carry the team as well and make sure that the new people that were starting are getting the right kind of looking after that everyone should look for when they do start a new company.
SPEAKER_00Yeah, definitely. I think that the progression from like sales to management, especially when you're still a billing agent and you're managing, yeah, it's more so is it right for the the person that is in you at that time because if it's right for you, then it's right for the business. Yeah, if it's not right for you, it's gonna be really bad for you because it will take away from what you're doing from a billing perspective because it adds too much pressure on. The people that you're serving in in the team aren't going to get the right support because you just weren't ready at that point, and then the new people that we're we're feeding a lie to when it comes to recruitment, because we're like we're a very supportive business, we'll help you get into the role. So the knock-on effect is is quite big. So you're right, but the good thing about what you've done and and lots of management within the business, is they put their hand up and they say, I want to do that right now, and then they take any feedback on board, go and work on it a little bit, and then do it when the time's right.
SPEAKER_03100%. I think that's the most important thing. It's like the sales team leads, yeah. So our position, which is I wouldn't even say it's below sales manager, but it's just a smaller team. Yeah, you get them people and give them consistent support, get them to the level where they need to be, and then you can promote it to the sales manager. So it's like we've opened such a branch of different roles in the business now where it gives everyone the right opportunity if they want it, and no one's ever held back and say, No, sorry, you won't write for that. Like we'll always make it right for everyone, so everyone's super happy because everyone looks for improvement, right? It might not be the management route. When I did recruitment, we had one of our top billers, and he hated working with people. It was a one-man band, he just wanted to do his own thing, but he wanted to get the promotions relevant to that. So the associate director scheme, it's fantastic for them because you've got an avenue that you're guarding that, and once you get to there, you've got your promotion that you've been like seeking, basically, even though management might not be for you, and it expands, right?
SPEAKER_00Because then we've got the associate partner as well. So as people exceed and they go further, it's like okay, cool, we need a new route to keep people engaged in the process. Yeah, and I think everyone looks at everyone else's job and goes, I could do that.
SPEAKER_02Yeah, yeah.
SPEAKER_00Even even at the weekend, people watch football and they go, how can you do that? It's just everyone looks at someone else's position and goes, I've seen what they do, but I could do that. But the reality is when you're when you're doing it, it's so much more below the surface that you don't see because you only see snippets of that person's day to day. So it's it's hard to from a management perspective, sometimes explain down to someone like look, I know like 80% of this job you could definitely do, but the 20% that you can't see, it's just gonna it's gonna break points and it's gonna cause issues. Yeah, yeah. What's
Leadership lessons and career growth advice
SPEAKER_00the biggest lesson that you've learned in your leadership? She's been in the management of two years, maybe?
SPEAKER_03Yeah, just on two years now, yeah. Managing the same.
SPEAKER_00What's the biggest lesson in leadership that you've learned?
SPEAKER_03For me, once again, like it's so easy to just tell someone the answer, but what I've learned is if you just tell them the answer, they'll just come back to you for the same answer the next time. Yeah, whereas if I make them go away and think about the solution, I'll get them to get a pitch together for me for what they think is the right solution to the problem. Yeah, and like nine times out of ten now, they're actually right, so they're kind of reconfirming themselves, like they know that they can do the job really well, and it's about letting them be independent in a way that they learn themselves and kind of start the problem solve, and that coming to me is not just a quick fix because then they'll need a quick fix again next time. Like, there's no cutting corners in this game, and for me, them developing by themselves was like the biggest thing for me, and that's what I've kind of started from the very beginning that I'm not just gonna make it that easy for you. Like, I want you to work out the problems, we'll sit down, we'll bounce ideas off each other, and you're probably gonna be right. I just might have a little tweak, and then you go into it, and then you close the tail. So for me, it's like my support system is really strong in the sense of I'm always available on my phone, and I don't mean from like nine. So far, like I'm available from 7 am in the walking morning if I'm walking a dog until nine o'clock, 10 o'clock at night if I'm sat in bed watching Netflix. Like I'm always available for them. And then the training sessions that we do as well, we kind of have a new group chat in our Dubai Hills team for like the newer people or the ones who feel like they need to develop a little bit more. And whenever we have an issue, we'll just fire in what the situation was and how we overcame it so everyone else can kind of see that. So really collaborative and all trying to help each other as well. And then we do training sessions like twice a week, just quick 20 minutes in and out. Someone came up with this issue, this is how we've resolved it. Moving forward, if this does come up, like this is what my blueprints would be like to solve that issue, basically. And then you do them twice a week, you do that across 56 times a year. It's 112 training sessions for them, which they can always pick up on, you know.
SPEAKER_00Yeah, and in this job, you need to be able to think on your feet. So if you need to Google it or go and ask your manager to get the answer to go back, like it makes you slow. And in a marketplace like this, when you're with the client, you need to be quite fast, fast in your opinion, fast in your approach, faster respond, faster act. And if they can get it right nine times out of ten, they're gonna be in a position to do more deals. So 100% less the best.
SPEAKER_03Time kills deals, and I don't think it's just deals it kills. I think it kills like trust and agents as well. Because half the time, if you're trying to answer a question and you need to go back to get a second opinion, every single time there's an issue. As long as you're developing yourself and learning as much as you can by in by out. It's like we're not just selling houses, we need to understand the markets, what's going on globally, how it's going to impact because it's them knowledgeable conversations which build you the trust where clients do want to deal with you, and then you just build off the back of that basically.
SPEAKER_00And what made you decide to lead in that way? Is that is that because that's how you were led at house in house, or is that because how you believe it's the right thing to do? Like what makes you make those decisions to treat your team in that way to get the best result?
SPEAKER_03I've always been a firm believer of like doing the job, actually, you learn on the job. So I was a mechanic, right? My mentor, Andy Berry, he used to let me take an engine out. And he's like, just follow the instructions, you'll be fine. You have an issue, give me a shout. And he'd sit there with a cup of coffee, shouting to the other mechanic, and I wouldn't bother him until I had an issue. When an issue came up, he'd say to me, Well, what do you think? Yeah, is it this this bolt or that bolt? And I'd look and I'd think again, I'd be like, Well, is that one? He was like, Perfect, you good, learn. Yeah, if he would have told me, I would never have learned that. It's like in sales, the exact same situation. Every time I used to come to you, your most common phrase to me is, Well, what would you do? And that resonated with me and the fact of, well, I've learnt in every job role I've done, which is mechanics, car sales, recruitment, and real estate, by that exact process. So if it works for me, I imagine it'll work for other people. On the other hand, you do get the occasional time that you do need to give them a little bit more support in a different avenue. Yeah, might be sending them an article for them to read up on, and then they pitch it back to you for how it's beneficial about I don't know, millionaire migration in the UK. They might not understand it. Yeah, some people like to research and learn that way, but for me, it's always been like hands-on, get your hands dirty and actually understand it in like the physical tense rather than just kind of up in the air, like not a hundred percent sure. Like, if you're there on the ground and doing it, I feel like that's the best way to learn.
SPEAKER_00And when you look back at your time at House in House, what moment are you most proud of?
SPEAKER_03Associate director promotion.
SPEAKER_00Wow.
SPEAKER_03100% because I was the fastest in the company to get it, and I've been there for what was it, like three years? Yeah, I think so. No one's done that before. And for me to come in and have never done real estate before, because lots of our new recruits, right? They've never done real estate before. And even in my opinion, lots of the real estate agents in the UK that don't do as well as lots of people who have came from like Emirates, car sales, like solar sales, door-to-door sales. Like, you don't need to come from a real estate background to get into this job and be successful. I think as long as you have the right kind of will to do it, you can get there. And for me to get to direct as such a fast time made me realize that okay, I'm actually really good at this job now, and then it made me push more on to what's the next step, which is obviously associate partner, which we're not too far away now. So that's the uh the next conversation. But yeah, I think I think for me getting that, like it was such an achievement like to get to that level in such a short time. For me, it's just the title just holds a hell of a lot of weight as well when you're chatting to people, and they know you've done really well to get to that, so you gain like a lot more respect. So for me, it was more uh when I speak to clients, like I'm one of the directors in the company now, he's must have worked really hard in such a short time to get there. And for me, that was massive.
SPEAKER_00Last question what advice would you give to anyone in the company or outside the company that might be listening that wants to be as aggressive with their results as you are?
SPEAKER_02Mm-hmm.
SPEAKER_03I'd probably say don't be scared to pick the phone up. I think everyone comes here and they've got this like real like glass ceiling above the head where they're like, oh, what if these don't like me? What if they tell me to shut up or leave or put the phone down? And like rejection is probably like the one thing that's actually really good in this job. So I used to make a tally chart of how many no's are gonna die and how many yeses are gone in a day, right? So then I used to like reverse engineer it's uh okay, so if I get 25 good today, then 75 bad today, or 100 bad a day, it means one in four calls, they're probably gonna answer. So if I've had four bad calls, I know the next one's probably gonna be good. So it's like having the right mindset in this game is like the biggest thing because everyone, everyone gets in their own head about the job, and they're like, I've not done a deal, I've not done this, I've not done that. But you just stick to doing the basics, ask for advice. Don't try and take all the challenges on yourself, like take the weight off your shoulders, use all the knowledgeable people inside the office, directors, managers, senior brokers, person who sat next to you, like ask them for advice, and then you'll probably find you'll get to enjoy it a lot more by just asking for help. Because I feel like people who don't ask for help, they're the ones who stress out the most and probably end up going back to the UK. Yeah.
SPEAKER_00Perfect. Thanks, Jamie.
SPEAKER_03Thank you, John.
SPEAKER_00Appreciate it.
Conclusion
SPEAKER_00Jamie's journey is one of the best examples of what's possible when opportunity meets the right mindset, and when you're in an environment that helps you grow. From losing everything in Liverpool to leading one of the top performing teams at House in House, Jamie has shown that success isn't about where you start, but what you do when the doors open. Jamie, thank you for joining me and for everyone that listened. Don't forget to follow the Unlocking Success podcast for more stories from the people shaping the buyer's real estate market.